|
Call us now on 01582 945 175
|
Improving Efficiency
Are you as efficient as you could be?
- Logging all inbound and outcbound calls
- Producing reports on how long it takes to answer calls
- Flagging lost calls enabling you to call the customer back
- Provide the technology to handle large volumes of calls at busy periods
- Provide your customers with a callback facility whilst still retaining their place in a queue
- Prioritise customer calls
- Record calls for staff training