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Call us now on 01582 945 175
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Improving service using your communications
Unanswered calls can mean lost business,
We can;
- Deliver calls to the right person regardles of their location, home mobile or office
- Provide a single number that can be answered on multiple devices that can be picked up by anyone you choose
- Email you with any voicemails that are left
- Deliver calls to other destinations if your lines are busy
- Play call queing information if you are busy, such as please hold your call is important to us
- Play position in the queue, such as your call is next in line
- At busy periods give your customers the option of leaving a voicemal which will retain its place in the queue
- Provide real time reports on how many people are in the queue allowing you to manage calls
- Provide historice reports on number of calls, busy periods etc.
- Set up and report on group emails, i.e. info@commsreview.co.uk
- Provide web chat and web callback facilities