Mitel Solutions
Whether you are looking for a new Mitel solution, or enhance your existing Mitel system, we can advise you on the best way forward.
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Mitel Mobility
The days of the “one size fits all” office are gone. Today’s workforce has a range of working styles, schedules, and settings. Mitel enterprise mobility solutions free people to perform anywhere, yet remain connected and collaborative.
Mitel MiCollab
With MiTeam, you get MiCollab that aligns with how teams actually work today. That means a multi-layered, highly collaborative, persistent workspace for team
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Mitel MiTeam Collaboration
In a sea of data, MiTeam is your life preserver. You can store data by project, subject or person and instantly retrieve information including emails, IM conversations, documents and more—all from a single screen.
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Mitel MiCollab Audio, Web and Video Conferencing
Let your employees be more productive with the rich collaboration capabilities available through MiCollab audio, web and video conferencing, including scheduled and ad-hoc conferences, desktop and application sharing, multi-point video conferencing, and a web-based collaboration viewer.
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Mitel Unified Communications & Collaboration
Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.
Mitel MiContact Centre
While the majority of customer communications are still voice-based, consumers now rely more heavily on digital methods, such as email, SMS, web chat, and social media. They expect the flexibility to interact through the medium of their choice, wherever they are. And, they expect to be able to switch between one medium and another while they are on the move.
MiContact Center for Microsoft Lync
MiContact Center for Microsoft Lync provides a turnkey unified communications solution of multi-media capabilities including chat, email, presence and voice to
MiContact Centre Live
MiContact Centre Live is a true cloud solution that enables businesses to intelligently deliver quality customer experience anywhere, anytime, from any device, and across any channel.
MiContact Centre Outbound
Outbound dialling solutions can maximise agent productivity and deliver the information required for a successful interaction.
MiVoice Call Recording
Unlock the full potential of your customer experience with valuable insights into every interaction with recording solutions like call centre recording.
MiContact Centre Campaign Manager
MiContact Centre Campaign Manager is a software-based outbound progressive dialling solution designed to vastly improve the productivity of your outbound dialling team.