|
Call us now on 01582 945 175
|
In the event of a disaster, how would your business cope?
How would you cope if your staff couldn't get into work?
How do you cope on 'snow' days?
If your lines go down how can your cutomers contact you?
If your building had a fire or flood how would you cope?
We can advise you on how to cope in the event of a disaster
How do you cope on 'snow' days?
If your lines go down how can your cutomers contact you?
If your building had a fire or flood how would you cope?
We can advise you on how to cope in the event of a disaster
- Manualy re-direct your numbers in seconds to any number you choose, or set up numbers in advance to direct to pre-allocated numbers
- Give your staff the ability to work from home with no loss of phone functionality
- Set backup lines which automatically kick in once a disaster occurs
- Use our resilient broadband solutions
Telecom Fraud, the 21st Century problem
Telecoms fraud is an issue that affects businesses throughout the UK, but it’s not something that is widely talked about. This may be partly due to companies not wanting to admit that they’ve been the victim of telecoms fraud, which is understandable, and in the past even communications providers have been hesitant to share stories amongst the industry. However, this hesitancy in reporting and openly discussing cases of telecoms fraud has led to a lack of awareness amongst UK businesses. You wouldn’t fill your office with shiny new computers without installing some kind of anti-virus software on them, would you? So why would you leave your phone system open for hackers to exploit?
Costing the UK over £1bn annually, telecom fraud is rife, we offer a range of fraud protection solutions.
Costing the UK over £1bn annually, telecom fraud is rife, we offer a range of fraud protection solutions.
Fixed Line Telecom Fraud
Fixed line fraud can be done in a number of ways. In some cases, fraudsters gain access to a switchboard and sell other people the ability to make calls through the switchboard. This is known as Dial Through Fraud (DTF) or Direct Inward System Access Fraud.
Fixed line fraud can include Premium Rate Service fraud, which is when fraudsters significantly increase the number of calls to a premium number so they can increase the revenue they receive from it.
Call selling fraud is another form of fixed line fraud. This is when fraudsters take out a phone service and sell other people the ability to make calls through it. The fraudster has no intention of paying the bill.
The final form of fixed line fraud involves fraudulent applications. In this type of fraud, the fraudster takes out a phone service in a false name and leaves a bad debt.
Fixed line fraud can include Premium Rate Service fraud, which is when fraudsters significantly increase the number of calls to a premium number so they can increase the revenue they receive from it.
Call selling fraud is another form of fixed line fraud. This is when fraudsters take out a phone service and sell other people the ability to make calls through it. The fraudster has no intention of paying the bill.
The final form of fixed line fraud involves fraudulent applications. In this type of fraud, the fraudster takes out a phone service in a false name and leaves a bad debt.
Mobile phone fraud
Mobile phone fraud involves a variety of scams that either persuade you to buy phone-related products/services that turn out to be substandard or non-existent; or to make phone calls or texts to premium services by accident; or to unknowingly sign up to expensive subscription services.
There are a variety of frauds that target you on your mobile. Here are some of the most common:
Missed call scams Your phone registers a missed call. You don’t recognise the number so you call it back. Most of the time the call will be perfectly above board, but you may be redirected to a premium rate service which can cost up to £15 per call.
Recorded message scams
The number you’re asked to call back may be a recorded message telling you that you’ve won a prize, and giving you another number to call to ‘claim’ it. But this second number may be a premium rate one. Also, your prize may be nothing more than a ring tone subscription - which can also be a fraud.
Text message scams
You’re sent a text from a number you don’t recognise, but it’ll be worded as if it’s from a friend. For instance: ‘Hi, it’s John. I’m back! When do you want to catch up?’ So you call it back, thinking you’re doing them a favour by telling them they’ve got the wrong person, only to be charged a fortune for a premium rate call. Or you may text back and end up engaging in a lengthy SMS exchange. You find out that you’ve been charged a high rate for your texts (and sometimes for your received texts as well).
Ring tone scams
These scams might attract you with an offer of a ‘free’ or low cost ring tone. By accepting the offer, you’re actually subscribing to a service that will keep sending you ring tones – and charging you a premium rate for them. There are many legitimate companies selling ring tones, but there are also fraudsters who will try to hide the true cost of taking up their offer.
Phone insurance scamsIf you’ve bought a new mobile phone, a fraudster may call you to sell you phone insurance, making out that they are calling from the shop where you bought it from, or from your mobile phone network. At best, you end up with poor quality phone insurance or, at worst, none at all.
Personal Information and your mobile phone
Mobiles phones and smart devices like iPads are now capable of holding a lot of your personal information such as access to your emails and mobile banking apps, it’s more important than ever to know how to keep data on your mobile phone or device secure.
There are a variety of frauds that target you on your mobile. Here are some of the most common:
Missed call scams Your phone registers a missed call. You don’t recognise the number so you call it back. Most of the time the call will be perfectly above board, but you may be redirected to a premium rate service which can cost up to £15 per call.
Recorded message scams
The number you’re asked to call back may be a recorded message telling you that you’ve won a prize, and giving you another number to call to ‘claim’ it. But this second number may be a premium rate one. Also, your prize may be nothing more than a ring tone subscription - which can also be a fraud.
Text message scams
You’re sent a text from a number you don’t recognise, but it’ll be worded as if it’s from a friend. For instance: ‘Hi, it’s John. I’m back! When do you want to catch up?’ So you call it back, thinking you’re doing them a favour by telling them they’ve got the wrong person, only to be charged a fortune for a premium rate call. Or you may text back and end up engaging in a lengthy SMS exchange. You find out that you’ve been charged a high rate for your texts (and sometimes for your received texts as well).
Ring tone scams
These scams might attract you with an offer of a ‘free’ or low cost ring tone. By accepting the offer, you’re actually subscribing to a service that will keep sending you ring tones – and charging you a premium rate for them. There are many legitimate companies selling ring tones, but there are also fraudsters who will try to hide the true cost of taking up their offer.
Phone insurance scamsIf you’ve bought a new mobile phone, a fraudster may call you to sell you phone insurance, making out that they are calling from the shop where you bought it from, or from your mobile phone network. At best, you end up with poor quality phone insurance or, at worst, none at all.
Personal Information and your mobile phone
Mobiles phones and smart devices like iPads are now capable of holding a lot of your personal information such as access to your emails and mobile banking apps, it’s more important than ever to know how to keep data on your mobile phone or device secure.